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1. What do I do if a sewer backup occurs?

Please immediately follow the instructions here to mitigate the backup as quickly as possible. If the backup is affecting multiple properties, please call 540-375-3029.

2. What do I do if there is a water leak?

Please contact the Water Department at 540-375-3029 to have the water shut off until the repair can be made. Salem attempts to repair water main breaks as soon as they occur. If the leak is on private property, it will be the property owner's responsibility to repair the leak.

For more information, refer to our section on Water Loss